Congratulations go to our Clinical Administrator and Head Nurse Jane Taylor who, over the last 16 months, has been studying for a Certificate in Veterinary Practice Administration.
This award, which is recognised by the veterinary industry and its official bodies, is delivered by the Veterinary Practice Management Association and Jane successfully passed this certificate with Distinction. The programme aims to arm Administrators with the tools to support Practice Managers in the administration of all aspects of veterinary business including developing and maintaining standards and processes, finance and IT, ethics and statutory requirements, marketing and customer care to name but a few.
Jane has achieved this qualification whilst working as Clinical Administrator supporting all four of our surgeries and continuing in her role as Head Nurse at our Bedworth surgery, so she has been a very busy individual indeed. Lots of Feldon congratulations to Jane.